Our Culture & Values

More than employees and more like family

At Northgate Market, we view our associates as an extension of our family. We have developed a culture that we are proud of and one that our employees can get behind.

We're In This Together

While we place much focus on our culture internally, we also understand the objective: serving our customers. We want the Northgate culture that we have worked so hard to develop, to shine through and bring joy to our communities. Our values are reflected in our service. At Northgate, we pledge to warmly welcome all, be attentive, and make shopping easy for customers.

An avenue for the success of the community

With over 40 stores, Northgate Market provides promising employment opportunities to members of our communities. Our employees’ dynamic cultures merge here with the desires of our customers to create one of the most welcoming and thriving companies to work for.

Northgate market core values

At Northgate, our goal is to enrich the lives of those around us through our faith in God and our deep passion for authentic Mexican food and a vibrant mercado experience. It gives us purpose and is key to our success. We would be nowhere without our guiding principles: unity, humanity, efficient work, accountability, trust, integrity and honesty.

Innovation

At Northgate Market, we like to think outside the box. We welcome innovative ways to improve our work and help others get better at their job. We encourage our associates to find the inspiration to help create new products and solutions. From language classes, training and development, to support groups, we’re constantly offering new opportunities to help our associates grow.

Education and Development

Education is fundamental to everything we do. We want our associates to strive to learn, grow, and become the best versions of themselves during their time with us. Which is why we offer education reimbursements, partnering with Cerritos College, University of Southern California and Brandman University to provide educational opportunities for our team members. We urge our associates to focus on developing, progressing, learning, and teaching. This ensures that our cultures remains one of education and personal development.

Servant Leadership

When the Gonzalez Reynoso family first opened Northgate Market, it was all hands-on deck for the entire family. We quickly learned that the best leaders were those who wanted to be of service to their fellow associates, customers, and community. At Northgate Market, we truly understand the importance of supporting those who rely us and being approachable when needed. That is what it means to be a servant in leadership.

Customer Centricity

Every customer has a story and we want our associates to carry that mentality with them. We know that every story matters. So, we go the extra mile to make our customers’ shopping experience easy and comfortable. We listen to those who put their trust in us. From their needs and questions, to their expectations and feedback, we actively look for ways to practice care and understanding for our customers.

Teamwork, Communication, and Collaboration

At Northgate Market, we know we are at our best when we work together and communicate effectively. We are always determined to find ways to maintain unity in our mission to create a difference in the lives of our guests and the communities we serve. We strive to motivate eachother to be better for our cause and for our customers.

Respect

At Northgate Market, we want our customers and associates alike to feel safe, valued, and respected. Regardless of background, ethnicity, or beliefs, we value each person for their needs, perspectives, ideas, and opinions. Always looking for ways to listen in order to understand. Northgate Market is a place where respect is always a priority.

Teamwork, Communication, and Collaboration

At Northgate Market, we know we are at our best when we work together and communicate effectively. We are always determined to find ways to maintain unity in our mission to create a difference in the lives of our guests and the communities we serve. We strive to motivate eachother to be better for our cause and for our customers.

Respect

At Northgate Market, we want our customers and associates alike to feel safe, valued, and respected. Regardless of background, ethnicity, or beliefs, we value each person for their needs, perspectives, ideas, and opinions. Always looking for ways to listen in order to understand. Northgate Market is a place where respect is always a priority.

If you believe, you can do it! Northgate offers great opportunites.
Anthony Alvarado (Pronto Trainer)
I credit much of my success in my personal and professional life to...Northgate.
Karina Ortiz (Assistant Store Team Leader)
If it wasn't for the company, I wouldn't have been able to achieve the education level that I did.
Lupillo Ramirez (Sr. Director of Innovation and Product Development)
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BECOME PART of our family today

The González family has built a foundation that brings together families, associates and community members of all types. Find out how you can join our family today!